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Essential Selling Skills

Business Innovation Centre, Harry Weston Road, Binley, Coventry. CV3 2TX
9:15am to 12:30pm 7th Nov

Selling is a critical business capability, but often does not receive the same investment in skills development as other business disciplines like Software Development or Manufacturing. But Selling can be the difference between a poor and great business. In this course, you will learn the most important skills that successful salespeople use every day, and become more confident in your own sales or customer-facing roles.

9:15am     Registration and networking
9:30am     Welcome, introductions & objectives
9:45am     Why customers buy – the emotional connection
10:00am   Preparing for the customer
10:20am   Making the right first impression
10:40am   Setting the scene
11:10am   Refreshment break
11:25am   Uncovering needs by asking the right questions
12.:15pm   Q &A and feedback
12:.30pm    Feedback and Close